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EAP MSP LEC 95
Your Local MSP Contact
From time to time, everyone experiences personal or work-related problems.
Sometimes, these problems can overwhelm our normal coping strategies. Support
from a trained peer or a referral to a mental health professional may prove
helpful.
The AFA EAP helps members, their families and partners deal with concerns
on and off the job that affect them. The AFA EAP is strongly committed to
the health, safety and well-being of all of its members.
Mission
The Association of Flight Attendants Employee Assistance Program (AFA EAP)
is a confidential resource available to the members, their families and their
partners to assist with personal, as well a work-related concerns. AFA EAP
provides three distinct but interrelated services, including:
1) Assessment, support and resource referral
2) Advancement of professional standards through conflict resolution
3) Response to critical and traumatic incidents. AFA’s objective in
providing these services is to enhance the health, safety and well-being of
its union family with the highest quality of peer support available within
the EAP industry.
Frequently Asked Questions of EAP
Does the EAP cost anything?
No! Supported by your union dues since 1980, AFA-CWA’s nationally acclaimed
EAP has provided free services to thousands of flight attendants, their families,
and partners.
How do I access the EAP?
Many ways! You can contact your local peer representative directly or call
the International helpline at 1-800-424-2406 or 202-434-0560 to help you access
services. You can also visit the EAP Department website at www.afanet.org to find a peer representative at your local.
When should I call the EAP?
Anytime! Or as soon as you, your partner, or family feel like a problem is
getting too difficult to handle alone. No matter how small or large the problem
may be, AFA-CWA EAP can help.
What happens when I call the EAP?
Good things! Your trained EAP peer representative can answer any questions
you may have about EAP services available to you. The peer representative
will listen to your concerns, answer any questions you may have, offer guidance
and support, and assist you with locating resources. The only thing you have
to lose is the problem.
Confidentiality is the Cornerstone of the AFA EAP Confidentiality provides
an assurance to those who seek help that all identifying information will
be safeguarded. Without this promise, many members needing assistance would
not come forward.
Exception to Confidentiality
Duty to Warn – When a client’s behavior presents an immediate
and imminent danger to self or others, an EAP rep may need to breach confidentiality
to ensure safety, as stipulated by law.
With Release – An EAP rep may release information per a member’s
request if there is proper written authorization.
Remember:
Talk it out, don' write it up and if that doesn't work contact your EAP
Your National MEC Contact
Chair:
Phone:
Acting Vice Chair: Rosemary Miller rmiller@nwaafa.org
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